Terms of Service

Welcome to Helamis. These Terms of Service govern your access to and use of our website and services. By visiting our website or purchasing from our store, you agree to these terms.

1. Online Store Terms

By using our website, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable to you.

You agree not to use our website or products for unlawful purposes or in violation of applicable laws.

2. Products and Availability

We make reasonable efforts to display our products, descriptions, images, colors, and specifications accurately. However, the appearance of a product may vary depending on your device and screen settings.

Product availability, descriptions, and prices may change without notice. We reserve the right to correct errors, update information, or discontinue products where permitted by law.

3. Orders and Payments

When placing an order, you agree to provide accurate and complete information.

An order confirmation does not necessarily mean that the order has been finally accepted. We may refuse or cancel an order for legitimate reasons, including suspected fraud, pricing errors, or stock availability issues, subject to applicable law.

Payments are processed through the payment methods available at checkout. By placing an order, you authorize the applicable payment charges.

If an order is canceled after payment, any refund due will be handled in accordance with applicable law.

4. Prices and Taxes

Product prices and applicable shipping charges will be displayed at checkout.

Taxes, duties, and other charges may apply depending on your location and the applicable rules. Any charges presented at checkout will be displayed before you complete your purchase where required.

We reserve the right to correct pricing errors and contact affected customers, subject to applicable law.

5. Shipping and Delivery

Orders are generally processed within 1–3 business days after payment confirmation.

Estimated delivery is 7–10 days after dispatch. Delivery times are estimates and are not guaranteed.

Delays may occur because of carrier issues, customs processing, weather, or circumstances beyond our reasonable control.

Please consult our Shipping Policy for additional details.

6. Returns and Refunds

You may request a return within 30 days of receiving your order, subject to our Return and Refund Policy.

Approved refunds will be processed within 14 days after approval.

Nothing in these terms excludes or limits consumer rights that cannot legally be excluded or limited.

7. Intellectual Property

Unless otherwise indicated, the content on our website, including text, graphics, logos, and design elements, is owned by or licensed to Helamis and may be protected by intellectual property laws.

You may not reproduce, distribute, modify, or commercially use this content without authorization, except where permitted by law.

8. Prohibited Uses

You may not use our website:

• For unlawful or fraudulent purposes.

• To violate the rights of others.

• To interfere with website security or functionality.

• To transmit malicious code.

• To submit false or misleading information.

• To collect personal information about other users without authorization.

We may restrict access where we reasonably believe these terms have been violated.

9. Third-Party Services and Links

Our website may contain links to third-party websites or provide access to third-party tools and services.

We do not control all third-party services and are not responsible for their independent content, terms, or practices.

10. Disclaimer and Limitation of Liability

We make reasonable efforts to keep our website available and accurate, but we cannot guarantee uninterrupted access or that the website will always be error-free.

To the extent permitted by applicable law, Helamis is not liable for indirect or consequential losses arising from the use of our website. Nothing in these terms excludes or limits liability where doing so would be unlawful.

11. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims or losses arising from your unlawful use of our website or your violation of these Terms or the rights of others.

12. Governing Law

These Terms are subject to applicable law. Nothing in this section removes any mandatory consumer protections that apply under the laws of your country or region.

13. Changes to These Terms

We may update these Terms from time to time. Updated terms will be posted on this page.

14. Contact Information

Helamis
Email: support@helamis.com
Phone: +1 (929) 287-1536
Address: 1209 Mountain Road Place Northeast, Albuquerque, NM 87110, United States